Booking and Cancellation Policy
The Hotel offers a range of services to make your stay more pleasant and relaxing. We can organize a series of activities, both in the Mirror and in other locations in the region. If you are looking for relaxation, we have a range of massages for all tastes. For transfers from / to the hotel by taxi or helicopter, we only use accredited and reputable services. We can arrange all the details for you.
- High and low season: 50% bank deposit to confirm the reservation, and the remaining balance must be paid 7 days before the day of check-in.
- New Year’s Eve, Carnival and Holidays: 100% bank deposit to confirm the package.
- Cancellation in advance of more than 30 days of the date of check-in: 20% of the reservation amount is withheld as a cancellation fee.
- Cancellation in advance up to 30 days from the date of check-in: 50% of the reservation amount is withheld as a cancellation fee.
- Cancellation on the day of check-in: 100% of the booking value is retained as cancellation fee.
- On New Year’s Eve, Carnival and Holidays will be withheld 100% of the value of the reservation if the cancellation is made within 15 days prior to the date of check-in.